Tri Excellink on Windows 7

[WSteed]

I am having difficulty running Excellink on a Windows 7 computer, is there a fix or has anyone had any success with this problem.

Thanks,

Will

[support]

One of our users reported after he upgraded the Java JRE to 1.6_30 on his Windows 7 ExcelLink stop working.

He then remove JRE 1.6_30 and install JRE 1.6_24 and ExcelLink works again.

Can you check you version of JRE on your computer. If you can live with JRE 1.4.2_19 (shipped with i-TRiLOGI or downloadable from the i-TRiLOGI upgrade site) that is still the most stable version that works across all Windows version. But if you need JRE 1.6 then try not to upgrade to the latest JRE since it may be buggy.