Author Topic: WinTRiLOGI disappear after selecting PLC Type  (Read 12201 times)

support

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WinTRiLOGI disappear after selecting PLC Type
« on: November 30, 2004, 10:39:27 PM »
This is most likely due to the serial driver not being able to load properly and the WinTRiLOGI closes itself down when the exception occurred. There are a few possibile reasons:

1) There are more than one version of Java runtime Environment in the PC (JRE). Some newest Windows PC now comes pre-installed with a JRE (1.4.x), and if you install the JRE 1.3.1 over it, a conflict may occur causing the serial driver file not being able to load properly. To check if you have a pre-installed JRE, go to the "Command Prompt" and enter the following command:  

   C:\> java -version

If it shows that the PC already has a version 1.4.x, then do not install the JRE 1.3.1 over it. However, if you have already installed the JRE 1.3.1 then a conflict would have occurred.

To resolve this conflict, you need to first uninstall both the JRE 1.3.1 and the JRE 1.4.x that have been  installed on the PC by going to the "Control Panel" to remove both the JRE. Next, go to the following link to download the latest version of Java JRE 1.4.2:


   http://java.sun.com/j2se/1.4.2/download.html

Please download only the "J2SE Java Runtime environment", not the SDK (unless you plan to write Java program using the SDK). Now install the JRE 1.4.2 and make it the only JRE on your system.

You can now run the "SetupWTL3.exe" program to install the WinTRiLOGI program again. The setup program will now be able to properly install the serial driver into the correct JRE sub-folder and you should be able to run the WinTRiLOGI program properly.
 

Email: support@triplc.com
Tel: 1-877-TRI-PLCS

support

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Re:WinTRiLOGI disappear after selecting PLC Type
« Reply #1 on: November 30, 2004, 10:48:23 PM »
2) If your PC does not already have a Java Runtime Environment, but you have installed the WinTRiLOGI before installing the JRE then the WinTRiLOGI setup program would not know where to properly install the serial driver file.

The solution is to re-install the WinTRiLOGI program again after the JRE has been installed. This way the WinTRiLOGI program can properly install the serial driver into the correct JRE folder and the program should run.

3)  If for some reasons the setup program is unable to install the serial driver file into the correct JRE folder. In that case you should manually copy the serial driver file into the appropriate JRE folder. Please refer to the follow thread for details:

http://www.tri-plc.com/yabbse/index.php?board=2;action=display;threadid=297
« Last Edit: November 30, 2004, 10:51:54 PM by support »
Email: support@triplc.com
Tel: 1-877-TRI-PLCS