Internet PLC Forum

General => Technical support => Topic started by: garysdickinson on November 07, 2017, 06:25:15 PM

Title: Update to i-TRiLOGI
Post by: garysdickinson on November 07, 2017, 06:25:15 PM

I just tried to see if a new update to the i=TrRiLOGI software was available by clicking

Help->TRiLOGI Update  (from i-TRiLOGI V 7.12 Build 04)

This opened my default web browser  with this URL: http://www.triplc.com/TRiLOGI/Help/upgrade.htm

Unfortunately this URL cannot be found and my browser returned a 404 error.

I assume that things are in flux and I will check back later.

Best Regards,

Gary D*ckinson

Title: Re:Update to i-TRiLOGI
Post by: support on November 08, 2017, 11:58:34 PM

We have moved the help files to the web but the upgrade.htm document is not moved to the web so that's why it reported a 404 error.

You can find your upgrade.htm document from the local folder:

C:\TRiLOGI\TL6\public\Help\upgrade.htm

We have fixed this issue with the next release of i-TRiLOGI so in future when you select "Upgrade TRiLOGI" it will fetch the upgrade.htm from the local folder instead from the website.

Title: Re:Update to i-TRiLOGI
Post by: garysdickinson on November 09, 2017, 08:37:05 AM

Thanks for the hint.  The html file directs me to a working web page on your site.

Gary d