Internet PLC Forum

General => Technical support => Topic started by: cdenk on July 24, 2006, 04:50:48 PM

Title: Trilogi v 6.1 online monitoring problem
Post by: cdenk on July 24, 2006, 04:50:48 PM
While doing online monitoring, and clicking "view", all I get is an empty white window "view variables - integers". Version 5.33 works OK.
Title: Re:Trilogi v 6.1 online monitoring problem
Post by: cdenk on July 25, 2006, 06:18:02 AM
Should have noted, this on a Win ME SE2 computer with Java j2re1.4.2_10,

On a WinXP SP2 computer with Sun Microsystems, Inc. - Java(TM) 2 Platform Standard Edition 5.0 Update 6 Version 5.0.60.5,
works OK

Updating the ME computer to the later version of Java did not solve problem. Trilogi v 5.33 still works OK with later Java version.
Title: Re:Trilogi v 6.1 online monitoring problem
Post by: support on July 25, 2006, 09:51:10 AM
Thank you for the feedback. TRiLOGI version 6.1 is newly released and developed on Windows XP so it is probably not fully tested on the older Windows. Windows 98 are not Unicode aware so there may be problems that are unexpected. Anyway we will feedback this issue to the development team to see if a solution may be found soon.  Will update once the new version is ready.
Title: Re:Trilogi v 6.1 online monitoring problem
Post by: support on July 26, 2006, 10:10:52 AM
The problem has been fixed. It was actually a simple mistake but the effect did not show up on XP yet became apparent when run on older Windows O/S. Thank you for your feedback and a new release 6.11 is now posted at the upgrade page. It has been tested on Windows Me and the view variable now works fine in that O/S.

Please download the TRiLOGI version 6.11 setup program by following the "upgrade" link under the "Help" menu.
Title: Re:Trilogi v 6.1 online monitoring problem
Post by: cdenk on July 26, 2006, 10:31:45 AM
That solved the problem, thanks for the quick action. :)