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General => Technical support => Topic started by: mjfergus on August 29, 2008, 08:02:10 PM

Title: ExcelLink "com.neva.DdeException ddeError-0x4000 - A request..."
Post by: mjfergus on August 29, 2008, 08:02:10 PM

A new error from ExcelLink
"com neva.DdeException ddeError=04000 - A request for a synchronous advise transaction has timed out[A request for a synchronous advise transaction has timed out]"

The error occured during a disruption of the Excel file.  Are such errors non-recoverable for ExcelLink?  It appears ExcelLink must be completely shutdown to recover from this error message.

Title: Re:ExcelLink "com.neva.DdeException ddeError-0x4000 - A request..."
Post by: support on September 01, 2008, 09:49:00 PM

In Java, unexpected or uncaught exception would require the program to restart in order recover from the exception. Hence such errors are indeed not self-recoverable.