Internet PLC Forum

General => Technical support => Topic started by: NPA on May 19, 2005, 10:56:49 AM

Title: TLServer fail
Post by: NPA on May 19, 2005, 10:56:49 AM

I installed the new version of JRE 1.4.2 ( I don't have different versions of JRE installed in my computer) but the TLServer front panel doesn't appear. I tried with
               
C:\TRiLOGI\TL5>java -jar TLSERVER20.JAR

but appear the following message

Serialio.SerialPortLocal: version 8.6
os.name="Windows XP"  os.arch="x86"
osName=Windows XP   osArch=x86
Platform not supported, check VW properties
os.name and os.arch

What's the problem?

Moreover, I can't upgrade TRIlogic 5.1 using the following link:

C:\TRiLOGI\TL5\public\Help\upgrade.htm

Title: Re:TLServer fail
Post by: support on May 19, 2005, 11:57:11 PM

What version of the TRiLOGI software are you using? If it is the oldest version (5.0x) then the upgrade.htm program is not found on the hard disk, you will need to find the "upgrade.htm" document from your CD-ROM.

Try to re-install the TRiLOGI software after installing the JRE 1.4.2. This allows the installer to install the serial driver into the correct JRE path. You can also manually install the serial driver "jspwin.dll". For details please check the FAQ thread as follow:

http://www.tri-plc.com/yabbse/index.php?board=2;action=display;threadid=297

Title: TLServer fail 2
Post by: NPA on May 20, 2005, 11:21:04 AM

I re-installed  the TRiLOGI software after installing the JRE 1.4.2. The serial driver "jspwin.dll"  is in the following path

   C:\Program files\Java\j2re1.4.2_08\lib\ext\x86

and also I copied the serial driver to

  C:\Program files\Java\j2re1.4.2_08\bin

but the TLServer's front panel doesn't appear.

What's wrong?

The version of the Trilogi that I'm using is 5.1

Title: Re:TLServer fail
Post by: support on May 20, 2005, 01:08:28 PM

Can you email to support@tri-plc.com and provide us with the purchaser and/or company name who have purchased the original Internet TRiLOGI. We will then email you the latest TRiLOGI version 5.32 installation file and test it.

One other thing you can try is to start TLServer using the following command line:

java -DSERIAL_PORT_LIST=COM1;COM2;COM3;COM4  -jar TLServer20.jar

and see what messages you have received. The above command forces the TLServer to start with a list of COM port number in case the PC O/S did not return the port list.