Author Topic: Trilogi v 6.1 online monitoring problem  (Read 10773 times)

cdenk

  • Full Member
  • Posts: 161
  • newbie
    • View Profile
Trilogi v 6.1 online monitoring problem
« on: July 24, 2006, 04:50:48 PM »
While doing online monitoring, and clicking "view", all I get is an empty white window "view variables - integers". Version 5.33 works OK.

cdenk

  • Full Member
  • Posts: 161
  • newbie
    • View Profile
Re:Trilogi v 6.1 online monitoring problem
« Reply #1 on: July 25, 2006, 06:18:02 AM »
Should have noted, this on a Win ME SE2 computer with Java j2re1.4.2_10,

On a WinXP SP2 computer with Sun Microsystems, Inc. - Java(TM) 2 Platform Standard Edition 5.0 Update 6 Version 5.0.60.5,
works OK

Updating the ME computer to the later version of Java did not solve problem. Trilogi v 5.33 still works OK with later Java version.

support

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 3174
    • View Profile
    • Internet Programmable PLCs
Re:Trilogi v 6.1 online monitoring problem
« Reply #2 on: July 25, 2006, 09:51:10 AM »
Thank you for the feedback. TRiLOGI version 6.1 is newly released and developed on Windows XP so it is probably not fully tested on the older Windows. Windows 98 are not Unicode aware so there may be problems that are unexpected. Anyway we will feedback this issue to the development team to see if a solution may be found soon.  Will update once the new version is ready.
« Last Edit: July 25, 2006, 11:57:50 AM by support »
Email: support@triplc.com
Tel: 1-877-TRI-PLCS

support

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 3174
    • View Profile
    • Internet Programmable PLCs
Re:Trilogi v 6.1 online monitoring problem
« Reply #3 on: July 26, 2006, 10:10:52 AM »
The problem has been fixed. It was actually a simple mistake but the effect did not show up on XP yet became apparent when run on older Windows O/S. Thank you for your feedback and a new release 6.11 is now posted at the upgrade page. It has been tested on Windows Me and the view variable now works fine in that O/S.

Please download the TRiLOGI version 6.11 setup program by following the "upgrade" link under the "Help" menu.
Email: support@triplc.com
Tel: 1-877-TRI-PLCS

cdenk

  • Full Member
  • Posts: 161
  • newbie
    • View Profile
Re:Trilogi v 6.1 online monitoring problem
« Reply #4 on: July 26, 2006, 10:31:45 AM »
That solved the problem, thanks for the quick action. :)