General > Frequently Asked Questions

TLServer Ver. 2.0 could not start

<< < (2/2)

ajeybitin:
Hi,

I'm also facing the same issue with Windows Vista.

The log message that I'm getting is:
Serialio Library: version 9.5: build 9160
Copyright (c) 1996-2004 Serialio.com, All Rights Reserved.
os.name="Windows Vista"  os.arch="x86"
osName=Windows Vista osArch=x86
Platform not supported, check VM properties os.name & os.arch

I also tried to download the zip file given by you as a link. It contained an .exe file but it did nothing.

Will you please help me while sorting it out how can I upgrade my serialio library.

Regards,

Ajey Kumat

support:
The link "http://www.tri-plc.com/trilogi/instserialio2005.zip" was posted before Windows Vista was introducted by Microsoft so it would not resolve the Vista compatibility issue.

We recommend that you run your TRiLOGI software, go to "Help" menu and select "TRiLOGI Upgrade" and follow the instruction to sign in online to upgrade your i-TRiLOGI software to the latest version which contains the new serial library that is compatible with Windows Vista.

If you want to continue to use i-TriLOGI version 5.xx you can do so since installation of the latest i-TRiLOGI version 6.xx does not overwrite the version 5 files but the serial library will be updated anyway.

Another alternative is to download the latest serial driver from:

http://www.tri-plc.com/trilogi/instserialio2008.zip

Navigation

[0] Message Index

[*] Previous page