Unable to open the "Tri ExcelLink Version 2.0

[Tito]

Hi, I did recently purchase ExcelLink Version 2.0. Upon successfully installation and up gradation and while execute the "ExcelLink Version 2.0" the "Tri - ExcelLink Version 2.0" application program doesn't pop up. i did test in 2 pc's on XP OS, same results ->  nothing.


In C:\TRiLOGI\ExcelLink folder do contain the following files after installation:-
-Coruotine
-helps
-ExcelLink20.jar
-EXLCONFIG2.CFG
-testmacro.xls
-unins000.dat
-unins000.exe

In C:\Program Files\Java do contains the following files
-j2re1.4.2_06
-j2re1.4.2_19
-jre7

I am able to open :-
         - PLC WebServer Version 3.17
         - iTRiLOGI Version 6.45

but not the ExcelLink Version 2.0

Thank you

[Tito]

 

i did get technical support from Singapore base. I did uninstall all the jre files and leave behind the latest version j2re1.2_19.

Its works superb.

cheers