BLANCO EMAIL send with Xserver

[kizor]

Hi

I use Xserver to send Email and that works fine till  yesterday.

Now I still received the email's but only

  From
  T0
  Subject

What I mean is that I didn't received  the data in the mail
all I get is a blanco mail.

What could I do to make it work again?


Thanks in advance
Kizor

[support]

The fact that you receive the email means that at least the "To" field should be correct. If you receive no data it could be something in the program that is not formatting the output correctly. You may want to hook up the RS232 port from the PLC to a PC running Hyperterminal instead of the XServer and check what data string the PLC is sending out when it is supposed to send an email.

[kizor]

Hi


I have hook up the plc comm port to hyperterminal
When I send a EMAIL out then I reveived on the Hyperterminal screen:

</>agepoort open  30/05/2009 om 14:31:42

normally agepoort shoot be garagepoort with date and time of the event
 It seems that the end of the email sign comes before the mail is send out or must this be so.

ps

When I look to properties of a received email and go to details  then I could see that the data is send out (see screenshot xxx.xxx is to cover email adress and ip)

Return-Path: <xxx.xxx@telenet>
Delivered-To: xxx.xxx@telenet.be
Received: (qmail 32713 invoked from network); 31 May 2009 10:24:35 -0000
Received: from gerard.telenet-ops.be ([195.130.132.48])
          (envelope-sender <xxx.xxx@telenet.be>)
          by myron.telenet-ops.be (qmail-ldap-1.03) with SMTP
          for <xxx.xxx@telenet.be>; 31 May 2009 10:24:35 -0000
Received: from xxx.xxx ([xx.xxx.xx.xxx])
   by gerard.telenet-ops.be with bizsmtp
   id yAQb1b0054PARfV0HAQbDn; Sun, 31 May 2009 12:24:35 +0200
From:  xxx.xxx@telenet.be
To: xxx.xxx@telenet.be
Subject: garagepoort open
X-Priority: 3
Garagepoort open op 31/5/2009      om      12:24:28
X-Spam-Level: 0/5
X-FS-Classification-spam:  0
X-FS-Diagnostics: database-version=2009-05-06 tests=WHITELISTED,FS_CLASS_SPAM_0

any suggestion?

Thanks in advance
KIZOR

[support]

If you set the Hyperterminal to display a line feed on incoming line end then you will see that </> would go into the next line. It appears to ovewrite the first "g" character because by default HyperTerminal does not add a linefeed. So it seems like the PLC is sending out the data correctly. However, your email client program doesn't seem to like the message format. You can try to email what you receive to another email address as an attachment (e.g. a Gmail or yahoo email account) and see if you can read it properly. You can also email it to support@tri-plc.com and we will try to see if we are able to read the email.

[kizor]

Hi

I think the problem is solved.

I take an other email account for send (To) and every thing works again.
Altough before it have always works with the same email adres use for (To) and (From)

ps:

First I have tried with my gmail account but even this doesn't work.

Anyway many thanks for the reply's,it help me really to solved the malfunction

KIZOR