transfering prigram to plc

[gecs]

I appologise if this is a dumb question. I am an new user and i cant seem to work out how to transfer my program to the plc. The local agent ( Australia) is away at the moment so i cant ask him.
I have connected a T100MD2424 to com 1 on my computer (lap top running XP service pack 1) with the standard cable.
When i try and transfer i get asked to detect plc id, but when i click on it i get an "unsucessful connection". I have tried 9600 and 38400 baud with no luck.
Where are i going wrong  

[support]

Did you run the TLServer? TLServer must be running in order that TRiLOGI can transfer program to the PLC. It is TLServer that connects to the PLC via RS232 port. TRiLOGI software would connect to TLServer via LAN or localport.

Please follow the instruction on using the TLServer to test your connection. You can enter the command "IR*" at the TLServer "Serial Port Setup" screen. If the PLC respond properly with "IR01*" then you have a good connecton.

[gecs]

I am sorry to apperar so dumb - where do i find the ttl server set up sreen ?

[support]

TLServer would have already been setup when you install TRiLOGI (production version only. Educational version download from the web does not include TLServer).

Click on the your "Start->Programs->Internet TRiLOGI version 6.xx" and look for the TLServer program.

[gecs]

All fixed  
I did not realise that you had to open the server
Thank you for your prompt support